Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Reaction Corporation platform, website, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. Reaction Corporation ABN [Insert ABN] operates as a security and labour hire provider across Australia.

2. Services

Reaction Corporation provides the following services:

• Security personnel and labour hire services
• Venue and event security management
• Staff rostering and scheduling
• Incident reporting and management
• Compliance and licence monitoring
• Security equipment and uniform sales via our online store
• GPS-enabled staff attendance and check-in/check-out

3. User Accounts

Access to the platform requires an authorised account. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Accounts are assigned by Reaction Corporation administrators and may include Admin, Staff, or Client roles with varying levels of access.

4. Labour Hire & Staffing

Reaction Corporation supplies security personnel on a labour hire basis. All staff supplied are employees or contractors of Reaction Corporation. Clients acknowledge that Reaction Corporation is responsible for the employment obligations of its personnel, including wages, superannuation, workers' compensation insurance, and applicable entitlements under Australian law.

5. Client Obligations

Clients must provide a safe working environment for all personnel deployed to their sites. Clients must inform Reaction Corporation of any known hazards, site-specific requirements, and emergency procedures. Clients must not direct Reaction Corporation staff to perform duties outside the agreed scope of work.

6. Payments & Billing

Service fees are invoiced as per the agreed terms between Reaction Corporation and the Client. Online store purchases are processed securely via Stripe. All prices are in Australian Dollars (AUD) and inclusive of GST unless otherwise stated. Payment terms are net 14 days unless otherwise agreed in writing.

7. Cancellations & Refunds

Shift cancellations must be made at least 24 hours prior to the scheduled start time. Cancellations made with less than 24 hours' notice may incur a cancellation fee. Store purchases may be refunded within 14 days of purchase, provided items are unused and in original condition. Refunds are processed to the original payment method.

8. Compliance & Licensing

Reaction Corporation ensures all security personnel hold valid licences as required by state and territory legislation, including security licences, RSA, first aid, and other relevant certifications. Licence compliance is monitored through our platform with automated expiry alerts.

9. Limitation of Liability

To the maximum extent permitted by law, Reaction Corporation's liability for any claim arising from the Services is limited to the fees paid for the specific service giving rise to the claim. Reaction Corporation is not liable for indirect, consequential, or incidental damages, including loss of profits, data, or business opportunities.

10. Intellectual Property

All content, branding, software, and materials on the Reaction Corporation platform are the intellectual property of Reaction Corporation. Users may not reproduce, distribute, or create derivative works without prior written consent.

11. Termination

Reaction Corporation reserves the right to suspend or terminate access to the platform at any time for breach of these Terms or misuse of the Services. Either party may terminate a service agreement with 30 days' written notice unless otherwise specified in a separate contract.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Reaction Corporation
Email: info@reactioncorporation.com.au
Australia-Wide